German engineering, with a logistics and service hub in Panama.
Service technicians and trained staff in every country, with our own sales network across Latin America.
From Germany we coordinate logistics, spare parts and technicians for Chile and the Southern Cone, handled through our hub in Panama City; on the ground we are backed by our local representative. We speak your language, know your time zone and are there when the machine stops, not in three days.
In Chile we have a local presence through our representative Silbertec, who knows the Chilean meat and aquaculture industry and supports on-site service.
Chile has a dual industry: meat (pork and poultry, strong exports) and aquaculture/fisheries (salmon). Salmon injection is a market reality with its own levers.
Service and support in your country
Our service
Experienced service technicians for installation, commissioning and repairs.
Original spare parts: fast delivery directly from Germany or from regional warehouses.
Scheduled maintenance: planned inspections for maximum uptime.
Process consulting: line optimization for higher yield, efficiency and quality.
Remote service: immediate digital support and structured spare-parts planning to avoid downtime.
Support in your language, clear and direct. We speak your language and know your time zone.
Los Lagos (Puerto Montt), Aysén, Magallanes (salmon)
Frequently asked questions
Do you have service technicians in Chile?
Yes. Service technicians and trained staff in every country, with our own sales network across Latin America. In Chile we additionally have a local presence through our representative Silbertec.
How and how quickly do you deliver spare parts to Chile?
Fast delivery of original spare parts, directly from Germany or from regional warehouses.
Do you offer consulting and support in your language?
Yes: advice and technical service in your language, clear and direct, with knowledge of your time zone.
Which machines are suitable for meat, jerky and salmon in Chile?
Injectors, tumblers and brine mixers; for the salmon industry, specific injection and massaging. See the poultry, pork, fish/salmon and jerky applications.
Is the technology of German origin?
Yes: German-quality Henneken machines, backed by the Machine + Ingredient + Service approach.
How do I request a proposal or calculate the return (ROI)?
Request a proposal for your plant in Chile or calculate your return (ROI) before you invest.